No matter the industry, a CRM filled with outdated, incomplete or incorrect data can hinder even the most talented sales team ...

She has spent the last year and a half working at a software company, managing content about CRM, project management and other business topics. Katie Gray is a Chicago-based editor. She started her ...

Customize and extend functionality in CRM Dynamics 365 based on business needs. Collaborate with product management, design, and other stakeholders to define requirements and deliver features.

Salesforce (NYSE: CRM) and NVIDIA today announced a strategic collaboration to develop advanced AI capabilities for the ...

CRM giant’s Agentforce lets organisations build and deploy autonomous agents to automate business processes through advanced ...

Qualtrics and Vizient combine quality and patient experience data to link patient experience and clinical outcomes.

As social media continues to evolve, understanding the differences between the U.S. and Chinese markets is becoming more ...

Marketing: Companies often deploy various MarTech point solutions without a clear strategy, resulting in a patchwork of ...

The Agentforce platform is designed to automate customer service in Salesforce CRM. At the Dreamforce conference, CEO Marc ...

Nearing a year since the merger’s announcement, the executive dished on what’s working for VML, including surprising client demand for CRM.