Training, costs, and security risks can make CRM systems a daunting undertaking. In this guide, we define CRM systems — and ...

See CRM and Microsoft Dynamics. THIS DEFINITION IS FOR PERSONAL USE ONLY. All other reproduction requires permission.

There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

Real estate CRM, or customer relationship management ... a sales pipeline and setting up marketing channels. You can define the stages of your sales process, add your deals to the platform ...

The Software-as-a-Service market is booming, fueled by cloud adoption, AI advancements, rising cybersecurity demands, and ...

See collaborative CRM and groupware. THIS DEFINITION IS FOR PERSONAL USE ONLY. All other reproduction requires permission.

Salesforce, Inc. engages in the design and development of cloud-based enterprise software for customer relationship management. Its solutions include sales force automation, customer service and ...

Choose a solution that allows you to build dynamic content, personalize user experiences, and integrate with your CRM. Start ...

Finding the right IT vendor can be a quick, frequently repeated process or a thoughtful, once-and-done search.

She has spent the last year and a half working at a software company, managing content about CRM, project management and other business topics. In her spare time, you can find Katie cheering on ...