Dynamics 365 (formerly called Microsoft Dynamics 365 CRM) offers AI-powered sales services and marketing applications. These apps are all part of the greater Microsoft tech stack and can be ...

The implementation of the CRM system in the healthcare industry would definitely be strategic for  improving the quality of patient care, operational processes, and overall efficiency. At any rate, ...

There are a variety of customer relationship management (CRM) platforms that organisations can use to vie for customers’ ...

The Microsoft Dynamics 365 Fundamentals (CRM) certification is a solid choice if your organization uses Microsoft Dynamics 365 and you don’t want to pigeonhole yourself into a particular skill set.

On Monday, Microsoft unveiled 10 new AI agents for its CRM offering, Dynamics 365. The announcement came just days ahead of ...

Even if a few hundred or thousand use NotebookLM in place of a CRM, it could spell trouble for the companies offering them.

Microsoft Dynamics 365 and the Power Platform has enabled organizations to streamline their operations, reduce costs, and ...

We’re searching for a Microsoft Dynamics CRM Developer who can turn data into business gold. If you’re a wizard at workflows, custom entities, and seamless integrations, apply now and let’s build a ...

Once you find the ideal customer relationship management (CRM) tool, training is essential. In fact, the way you train your team to use the platform can make or break your experience. By being patient ...

Explore the best CRM for accounting firms in 2024, featuring top tools and features tailored to streamline client management and boost efficiency. Accounting firms offer a range of financial ...

While the converted may not have been an actual Microsoft customer, Benioff convinced the highly visible subject of a Microsoft Dynamics CRM Online customer advertisement -- or a solid ...

Microsoft has been slowly but steadily gaining share in Salesforce's key CRM software market. Generative AI may be a new ...